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Frequently Asked Questions
We work directly with authorized distributors to purchase large volumes to get the lowest rate possible which guarantees genuine software and allows us to get the best prices possible for all our software. This way we are able to guarantee low prices. Shop with us and you will only receive genuine software.
All our software products are 100% legitimate and authentic
With regards to ALL the Microsoft products , the Licenses are all original licenses with the license keys supplied directly from Microsoft. You will be able to receive all updates from Microsoft as and when available.
With regards, to ALL the other Software, The Licenses are a perpetual lifetime license, however you will NOT be able to receive any updates, should a major update be released you will need to reinstall should you want that updated version.
We encourage all our customers to register their email address with their specific Microsoft Office Product key via Microsoft online activation to ensure verification and tracking of their authentic software products.
OEM and Retail Product software licenses are designed to install and activate on one computer only, unless otherwise specified.
OEM and Retail software licenses will allow activation on one machine only.
Here at SoftwareGuru, we rely on fast and efficient digital delivery service. This means no waiting for a physical product to be delivered, you can download your new software immediately. You have the option to backup your software after purchase to the device of your preference (ex. USB drive, disc, external hard drive).
A digital download is an electronic version of your software product, giving you access to download and use your new software immediately. This means that a physical CD or DVD disc is not included in your purchase. The software install program is downloaded through cloud-based storage.
SoftwareGuru does not sell software with limit version or subscription pay, we offer lifetime use by activation with pre-activated full version software.
You will receive instructions on how to download and install your software after a successful purchase.
You will receive your software within a few minutes of a successful purchase.
If you have not received your software product, 3 thing may have happened:
- The Email may have been sent to your spam/junk folder. Please check and mark it as “Not Spam” to ensure that you receive all future orders correctly without issue.
- You provided the incorrect email address when placing the order. If this is the case, you will have to contact our support at email@example.com
- Our automatic delivery software may have had an error and not delivered the Email correctly. you will have to contact our support at: firstname.lastname@example.org
For a 64-bit version of Windows you need a CPU that’s capable of running a 64-bit version of Windows. The benefits of using a 64-bit operating system are most apparent when you have a large amount of random access memory (RAM) installed on your computer, typically 4 GB of RAM or more. In such cases, because a 64-bit operating system can handle large amounts of memory more efficiently than a 32-bit operating system, a 64-bit system can be more responsive when running several programs at the same time and switching between them frequently. 64-bit is the recommended version for Windows.